Wagetap — One of the 'Most Trusted' Pay Advance Brands at the '2024 Finder Pay Advance Customer Satisfaction Awards'
September 17th, 2024
2 min read
Wagetap was highly commended at this year's Finder Customer Satisfaction Awards, placing it among the top three most trusted [Pay Advance brands](https://www.finder.com.au/finder-awards/customer-satisfaction-awards/pay-advance-satisfaction) in Australia.
How do you really know if a brand has good customer service? Which brands do consumers really trust? This is a tricky question to answer. However, the best way to figure this out is to ask customers directly—as many as possible.
And that's what Finder does with the Customer Satisfaction Awards. Every year, Finder surveys thousands of customers across a massive range of industries and services to find the best of the best. The survey for the Pay Advance category asks customers to rate the products they actually use. This gives far more useful and accurate results because customers have real experience with the Pay Advance services they're rating.
The survey asks customers how they feel about their Pay Advance services based on:
• The quality of customer service.
• The features and benefits of the service.
• How easy it is to apply for the product.
• The fees and interest rate.
• How trustworthy and reliable the service is.
89% of Wagetap customers rated the service as trustworthy and reliable. Wagetap also scored highly based on its ease of application and the features and benefits it offers customers. This was enough to place it in the top 3 pay advance services for customer trust. The data speaks for itself: customers clearly trust and enjoy using Wagetap.
Author bio: Richard Whitten is a money editor at Finder and has been covering home loans, credit cards, and personal finance for the last seven years. He has written for Yahoo Finance, Money Magazine, and Homely and has appeared on TV and radio nationwide. Richard enjoys helping people understand the ins and outs of financial products so they can make better money decisions. However, the best way to figure this out is to ask.
For additional help in improving your spending habits, you can always download Wagetap. It is a leading wage advance and bill split app that allows you to access your pay early. Emergencies can always happen and Wagetap can help you handle life's unexpected expenses.